Superhost Hospitality – Privacy Policy

Last Updated: 10/22/2025
Superhost Hospitality (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we handle information collected through our website, www.superhosthospitality.com.

1. Information We Collect

General Website Use:
We do not collect personal data such as names, email addresses, or phone numbers directly through general browsing. However, our website may automatically collect limited, non-personal information through tools such as Google Analytics, including:
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • General location (city or region) based on anonymized IP addresses
This information helps us understand how visitors use our website and improve performance and usability.

Careers Section:
When submitting an application through our Careers section, we collect personal information including:
  • First and Last Name
  • Email Address
  • Resume, Cover Letter, or other uploaded documents
  • Hotel(s) and department(s) of interest
  • How you heard about the position
  • Optional questions/comments
This information is used solely for recruiting purposes and to evaluate your application for potential employment.

2. Use of Cookies

Cookies are small files stored on your device that help us enhance your browsing experience. We may use cookies to:
  • Analyze website traffic and usage trends
  • Maintain basic functionality of the site
You can choose to disable cookies through your browser settings. Note that doing so may affect how some parts of the website function. For more details on managing cookies, visit www.allaboutcookies.org.

3. Google Analytics

We use Google Analytics to collect anonymous statistics about website traffic. Google Analytics may set cookies on your browser or read existing cookies to gather information about how you interact with our website. We have configured Google Analytics to anonymize IP addresses, meaning your full IP address is not stored or tracked.

4. External Links

Our website may include links to third-party websites such as hotel brand partners (e.g., Hilton, Marriott, IHG). We are not responsible for the content, security, or privacy practices of these external websites. We encourage you to review their privacy policies when visiting their sites.

5. Data Security

We take reasonable technical and organizational measures to protect the data we process, including personal information submitted through the Careers section, from unauthorized access, alteration, or misuse. However, please note that no method of internet transmission or storage is completely secure.

6. Your Rights

If you are located in a region covered by privacy laws such as the GDPR or CCPA, you may have certain rights, including the right to:
  • Request access to or deletion of your personal data
  • Restrict or object to certain processing activities
If you submitted information through our Careers section and want to exercise any of these rights, please contact us directly.

7. California Privacy Rights (CCPA)

Superhost Hospitality does not sell or share personal information as defined under the California Consumer Privacy Act (CCPA).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:Superhost Hospitality
1804 N. Naper Blvd, Ste 450
Naperville, IL 60563
Phone: (630) 328-0580
Email: careers@superhosthospitality.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.